Who we are
Welcome to Yumoora Cakes (“Yumoora”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile application, or place an order with us.
By using Yumoora Cakes, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our services:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Delivery Address
- Billing Address
- City, State & Postal Code
Order Information
- Products ordered
- Order history
- Delivery date and time
- Special instructions
- Payment status
Account Information
- Username
- Password (stored securely in encrypted form)
Device Information
- IP Address
- Browser type
- Device type
- Operating System
- App version
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your cake orders
- Verify payments
- Contact you regarding your orders
- Provide customer support
- Improve our products and services
- Send order updates and delivery notifications
- Personalize your shopping experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
If you choose to receive promotional communications, we may also send offers, discounts, and new product updates. You can opt out at any time.
3. Payment Information
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted third-party payment providers that comply with industry security standards.
4. Cookies
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Improve website performance
- Analyze traffic
- Provide a better shopping experience
You can disable cookies through your browser settings, although some features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with:
- Delivery partners for order fulfillment
- Payment gateway providers
- IT service providers
- Analytics providers
- Government or law enforcement agencies when legally required
All third-party service providers are expected to maintain appropriate security measures.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure.
7. Account Security
You are responsible for maintaining the confidentiality of your account credentials.
Please notify us immediately if you suspect unauthorized use of your account.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, or tax obligations
- Resolve disputes
- Enforce our agreements
When no longer required, your information will be securely deleted or anonymized where appropriate.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your account details
- Request deletion of your data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
10. Children’s Privacy
Yumoora Cakes is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.
11. Third-Party Services
Our website or app may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised Effective Date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Yumoora Cakes
Email: support@yumooracakes.com
Website: www.yumooracakes.com
Consent
By using the Yumoora Cakes website or mobile application, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
